Credit Counselling Canada member agencies have been helping Canadians for decades. We may not be huge in number, but we are passionate and dedicated.

Through collaboration and partnership our members create innovative programs to best meet the needs of people in their communities. Last year, together we reached 134,385 individuals through community educational events.

Furthermore, our executive leadership team engages in continuous lobbying on consumer legislation and regulation. Whether it be payday loan regulations, consumer financial literacy, or collection practices we strive to be the voice of the +36,000 consumers counselled by our members last year.

Case Data

# New Clients Counselled 36,500+
# New DMP/OPD Programs set up 7,730+
# Additional Consumers Helped 2.45 Million
$ Disbursed to Creditors 108 Million
% Clients Maintaining Payments 85%
Average # of Creditors per Case 5

Reasons Given for Indebtedness

  • Income Issues 25% 25%
  • Overextension of Credit 24% 24%
  • Money Management Issues 20% 20%
  • Health/Medical 11% 11%
  • Relationship Breakdown 8% 8%
  • Other 12% 12%

Client Demographics

Average Gross Monthly Income $3,497
Average Monthly Living Expenses $2,423
Average Age 45
Home Owners 27%




Budgeting & Consumer Workshops

Employee Financial Literacy Presentations

Youth Financial Literacy Presentations