Credit Counselling Canada member agencies have been helping Canadians for decades. We may not be huge in number, but we are passionate and dedicated.

Through collaboration and partnership our members create innovative programs to best meet the needs of people in their communities. Last year, together we reached 121,216 individuals through community educational events.

Furthermore, our executive leadership team engages in continuous lobbying on consumer legislation and regulation. Whether it be payday loan regulations, consumer financial literacy, or collection practices we strive to be the voice of the +40,000 consumers counselled by our members last year.

Case Data

# New Clients Counselled 40,325
# New DMP/OPD Programs set up 7,501
# Additional Consumers Helped 2.5 Million
$ Disbursed to Creditors 108+ Million
% Clients Maintaining Payments 73%*
Average # of Creditors per Case 4

* Covid-19 Effect

Reasons Given for Indebtedness

  • Income Issues 23% 23%
  • Overextension of Credit 22% 22%
  • Money Management Issues 17% 17%
  • Health/Medical 9% 9%
  • Relationship Breakdown 9% 9%
  • Other 20% 20%

Client Demographics

Average Gross Monthly Income $4,002
Average Monthly Living Expenses $1,747
Average Age 45
Home Owners 37%




Budgeting & Consumer Workshops

Employee Financial Literacy Presentations

Youth Financial Literacy Presentations